Privacy Policy

iGroup Vietnam respects your concerns about privacy and values its relationship with you. This Privacy Notice (the “Notice”) describes:

  • The types of information we collect from subscribers, customers, contacts and visitors to our website at http://www.igroupvietnam.com/;
  • How we may use that information;
  • With whom we may share that information; and
  • The measures we take to protect the security of that information.

Our Notice also tells you how you may contact us to update your information, remove your name from our mailing lists or get answer to questions you may have about our privacy practices.

Our website is hosted in the Taiwan but we comply with applicable laws to safeguard your information.

Personal Information We Collect About You

You may choose to provide personal information (such as your name, address, telephone number and email address) to us. We list below the methods by which you may provide the information and the types of information you may submit. We also tell you how we may use the information.

Contact Us

If you communicate with our Customer Services department through the ‘Contact Us’ link on our website or by post or telephone, we may ask you for information such as your email address, your location, and the type of customer you are (e.g. personal subscriber, registrant, website visitor etc.). We will hold these details in our customer services query database and use such personal information to respond to your questions and comments. We may also use such personal information to evaluate the quality of our products and services.

Registering with www.igroupvietnam.com

Website visitors may choose to register with our website in order to gain access to downloadable content of our publications. Also you may choose to use interactive functionality such as leaving comments. If you choose to register with our website, we may ask you to provide information such as your full name, email address, and contact information. We will use such personal information to provide you with the services and/or products you select during the registration process. Provided you have consented, we may also use such personal information to contact you about other services and/or products of a similar nature, that we think may be of interest to you.

Other Website Features

We offer website visitors various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so we can provide you with these features.

Other Uses of Information

We may use the personal information you provide on our website for internal purposes, such as for website administration, data analytics and compliance purposes.

Non-Personal Information We Collect

We collect certain aggregate and non-personal information when you visit our website. Aggregate and non-personal information does not relate to a single, identifiable visitor. It tells us information such as how many users visited our website and which pages were accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information either through “cookie” technology or with “web beacons”, as explained below.

Cookies

Like many companies, we use “cookies” on our website(s). Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site.
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

Web Beacons

Certain pages on our websites contain “web beacons” (also know as Internet tags, pixel tags and clear GIFs or java script equivalents). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

Information We Share

We do not sell or otherwise disclose information about our website visitors, except as described here. We may share the information you provide with affiliates of iGroup Vietnam. We may also share the information with service providers we have retained to perform services on our behalf. These service providers are not authorised by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement agencies or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our website(s) in a manner that is consistent with this Privacy Notice.

Links to Other Websites

Our website(s) may provide links to other website(s) for your convenience and information. These websites may operate independently from iGroup Vietnam. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not part of the iGroup Vietnam family, we are not responsible for their content, any use of the sites, or the privacy practices of the sites.

How We Protect Personal Information

We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorised access, disclosure, alteration or destruction of the information you provide on our websites.

Updates to Our Privacy Notice

This Notice may be updated periodically and without prior notice to you to reflect changes in our online information practices. We will post a prominent notice on this site to notify you of any significant changes to our Notice and indicate at the top of the Notice when it was most recently updated.

How to Contact Us

If you have any questions or comments about this Notice, or if you would like us to update information we have about you or your preferences, please contact us by:

Calling: +84 24 3933 3046 / +84 24 3933 3047
Sending an email to: marketing.igvn@igroupnet.com

Writing to: Marketing Department
iGroup Vietnam
No 3, Lane 172 Lac Long Quan str, Tay Ho Dist., Hanoi

Legal Notices

Unless otherwise indicated, this Web Site and its contents are the property of iGroup Vietnam. A company registered in Vietnam under Company Number: XXXXXXX with its registered office at No 3, Lane 172 Lac Long Quan str, Tay Ho Dist., Hanoi. The copyright and all other intellectual property rights in the material contained on this Web Site belongs to iGroup Vietnam or its licensors. The trademarks appearing on this Web Site are protected by the laws of Vietnam and international trademark laws.

In accessing this Web Site, you agree that the Web Site is made available for your personal, non-commercial use only. Unless you have iGroup Vietnam’s prior written permission, you are not permitted to copy, broadcast, make available to the public, download, store (in any medium), transmit, show or play in public, adapt or change in any way the material (or any part of it) contained on this Web Site for any purpose whatsoever.

THIS WEB SITE AND ITS CONTENT IS PROVIDED FOR USE “AS IS”. IGROUP VIETNAM MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THIS WEB SITE OR ITS CONTENTS, ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF SATISFACTORY QUALITY AND FITNESS FOR PURPOSE RELATING TO THIS WEB SITE AND/OR ITS CONTENT AND/OR ANY WEB SITE TO WHICH IS LINKED ARE HEREBY TO THE FULLEST EXTENT PERMITTED BY LAW EXCLUDED. NO REPRESENTATIONS OR WARRANTIES ARE GIVEN AS TO THE ACCURACY OR COMPLETENESS OF THE INFORMATION PROVIDED ON THIS WEB SITE, OR ANY WEB SITE TO WHICH IT IS LINKED.

In no event shall iGroup Vietnam or its employees, agents, suppliers, or contractors be liable for any damages of any nature, including without limitation any consequential loss, loss of income or profit, loss of or damage to property, claims of third parties, or any other loss, cost, claim or expense of any kind or character arising out of or in connection with the use of this Web Site, its content or any Web Site with which it is linked. This exclusion and limitation only applies to the extent permitted by law.